Tbajee 37's Terms and Conditions

Welcome to the tbajee 37 platform (tbajee37.net). These Terms and Conditions ("Terms") form a legally binding agreement between tbajee 37 and its users ("you" or "member"). By creating an account or using the service, you are considered to have fully accepted these Terms.

Key definitions used in these terms:

• "Platform" — tbajee37.net website, mobile site, and PWA application.
• "Member" — a person who holds a registered account on tbajee 37.
• "Service" — online gaming, Sports Betting, Live Casino, and all related features.
• "Wallet" — the record of funds you have deposited on the platform.
• "Bonus" — additional funds or free bets granted by tbajee 37.

To open an account and use tbajee 37's services, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• Each person may only register one account — multiple accounts per individual are strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• You are responsible for keeping your login credentials (username and password) confidential.
• You are solely responsible for all activity carried out from your account.

After registration, we may ask you to complete a KYC (Know Your Customer) verification process. This may require submitting a copy of your national ID, passport, or driving licence. Withdrawals may be limited until KYC is completed.

Tbajee 37's financial transaction rules apply equally to all members. Currently accepted payment methods are bKash, Nagad, and Rocket. Any new methods added in the future will be updated on the platform.

Deposit Rules:

• The minimum deposit amount is ৳500.
• A successful deposit is typically credited to your wallet within 30 seconds to 2 minutes.
• If a deposit fails, contact support with your transaction ID.
• Depositing via another person's mobile banking account is not permitted.

Withdrawal Policy:

• The minimum withdrawal amount is ৳1,000.
• KYC verification on your account must be completed before making a withdrawal.
• Withdrawal processing takes 1–3 hours for regular members and 15–30 minutes for VIP members.
• Withdrawals can only be made to the same payment method used for the deposit.
• Bonus balances cannot be withdrawn until wagering requirements are fully completed.

Tbajee 37 regularly offers various bonuses and promotions. Each offer has its own specific terms that must be fulfilled. General bonus conditions are outlined here:

• The welcome bonus is available to newly registered members only and can be claimed once per account.
• Once credited to your bonus wallet, a wagering requirement of typically 1× to 5× must be met.
• Bonus funds cannot be withdrawn directly — they convert to real balance only after wagering requirements are met.
• Bonuses cannot be combined after one has been claimed, unless specifically stated in the promotion.
• If wagering requirements are not met before the bonus expires, the bonus will be forfeited.
• Tbajee 37 reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following general rules apply to participation in all games on tbajee 37. Additional rules specific to each game category also apply.

• Once a bet is placed, it cannot be changed or cancelled.
• If a technical error leaves a game result undetermined, the bet will be voided and the wagered amount refunded.
• If an event is cancelled in Sports Betting, the stake will be refunded to your wallet.
• All games run on certified RNG (Random Number Generator) technology — outcomes are never predetermined.
• In Live Casino games, the dealer's decision is final.
• Minimum and maximum bet limits are displayed individually for each game.

The following activities are strictly prohibited on the tbajee 37 platform. Violations may result in account closure and forfeiture of all funds:

1. Creating multiple accounts or using another person's account.
2. Placing artificial bets or transactions to exploit bonus offers (bonus abuse).
3. Using any form of cheat software, bots, or automated systems.
4. Attempting to hack the platform's systems or breach its security.
5. Using the platform for money laundering or any illegal financial transactions.
6. Engaging in fraudulent behaviour or collusion with other members.
7. Assisting anyone under 18 to create or use an account.
8. Attempting to complete KYC verification using false information.

Tbajee 37 believes gaming is a form of entertainment — not a problem. We encourage all members to play responsibly and offer the following tools:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: You may temporarily disable your account for a set period (24 hours to 30 days).
• Self-Exclusion: You may request a long-term account suspension ranging from 6 months to permanent.
• Gaming History: You can view your complete betting and transaction history at any time.
• Reality Check: Receive reminders about your gaming sessions at set intervals.

If you notice signs of a gaming problem, contact our Responsible Gaming Visit the help page or contact support directly.

Tbajee 37 reserves the right to suspend or permanently close a member's account under the following circumstances:

• Breaching any clause of these Terms and Conditions.
• Submitting false information during KYC verification.
• If there has been no activity on an account for an extended period (more than 12 months), it will be considered inactive.
• If suspicious financial activity or fraud is detected.
• When a member requests to close their own account.

If an account is closed for reasons other than a rule violation, any valid balance will be refunded. However, bonus balances or winnings from incomplete wagering will not be returned.

For any dispute or complaint, please contact our support team first. Steps for dispute resolution:

1. Step 1: Describe your issue via live chat or email. Most issues are resolved within 24 hours.
2. Step Two: If the issue is not resolved in the first step, submit a formal complaint with full details to support@tbajee37.net.
3. Step Three: tbajee 37 will provide a written decision within 7 business days of receiving a formal complaint.

In disputes over game or betting outcomes, tbajee 37's server logs will serve as the final authority. If a technical error causes an incorrect result to be displayed, it will be corrected based on the server logs.

Tbajee 37 reserves the right to modify, add to, or amend these Terms and Conditions at any time. When changes are made:

• Members will be notified via email or an on-platform notification prior to any significant changes.
• Updated terms take effect from the date of publication.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you object to the new terms, you may request to close your account.